Multicultural group at work

intercultural competencies coaching and training

Whether you like it or not, race and the racial divide is becoming an increasingly relevant discussion in the workplace, and it’s critical that those in leadership positions are able to not only adequately address the sensitive issues but also implement real, impartial, and effective solutions to keep the workplace a peaceful and welcoming place for all workers. 

But we can’t solve the problem by avoiding the difficult discussions. 

White people tend to avoid conversations about race for fear of "saying the wrong thing."

People of color avoid these conversations so as not to appear as a complainer - or worse.

Both of these approaches avoid the "elephant in the room" - and are bad leadership strategies.

How can leaders and managers increase discussion, decrease fear of saying the “wrong thing,” and avoid sidestepping conflict to make the work environment better for everyone?

The key towards approaching the racial divide is 10% conversation and 90% action. Let me help you begin to seek understanding through growth (not judgement) and set expectations towards reaching a lasting solution.

Book Book your 2-day Intercultural Competency Training today, and make a difference by inspiring favorable change.  

intercultural competency
SAINT MODEL

The SAINT model of Intercultural Competency includes five essential marks for courageous leaders.

SEEK

Seeking understanding not just of others' experiences but also learning about and embracing your own culture while developing the humility of discovering your own cultural bias and privilege

INTENTIONALITY

Embracing intentional curiosity and becoming courageous enough to initiate conversations and challenge the comfortable in order to bring real change and healing

TRUST

AWARENESS

Recognizing our triggers and reframing tense conversations so we are not threatened by another's cultural experience and understanding others' experiences by listening and asking meaningful questions

NURTURE COURAGE &

VULNERABILITY

Nurturing the courage to be vulnerable while creating a safe space that allows others to open up about race and interracial experiences through open-ended questions that elicit awareness

Learning to build trust through transformational listening that pays attention to words, tone, or pacing that evokes perspectives or judgements

why do i need training?

Encouraging sensitivity and understanding in the workplace is a top priority for organizations everywhere...and it should be. Employees who feel understood, appreciated, and valued work far harder and stay at companies longer. Plus, it's just the right thing to do. If you want to be a good manager and leader, then offering a space for your employees to feel safe and appreciated will allow them to trust you and one another.

Woman speaking with employees

get trained

4-6 hours "crash course"

training over 2 days

Day 1: Leadership skills & methods

to support your team

Day Two: Pathways to alignment for addressing cross-cultural issues and being an advocate

People in a meeting

be the leader your employees need

Willingness to have the tough conversations is what separates great managers from all the rest.

sign me up!

Contact John to get set up your Intercultural Competencies Training.

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Serving the Greater Philadelphia Area

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